Job Summary
Firstsource Solutions Limited is looking to appoint Analysts for their Operations team in Bangalore. Ideal for fresh graduates and professionals with up to 0-3 years experience and looking to pursue a career in Business Process Management (BPM), Mortgage Operations, Banking, Financial Services, and Customer Operations. The selected candidates will be responsible for mortgage lifecycle processes, customer data management, operating reporting and communication with clients from all over the world.
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About the Company
Firstsource Solutions Limited is one of the top Business Process Management (BPM) organizations in India and a part of RP-Sanjiv Goenka Group. The company was established in 2001 and is headquartered in Mumbai, serving over 100 organizations from all over the world in the banking, financial services, healthcare, insurance, telecommunications, and customer experience management sectors.
Firstsource is a global company with more than 30,000 staff members, providing technology-based business process services that provide customers with technology solutions to improve operational efficiency and customer satisfaction. It is a well-known firm that values its employees, has well-designed training sessions and offers long-term career prospects.
Job Details
| Company Name | Firstsource Solutions Limited |
| Role | Analyst |
| Experience | 0–3 Years |
| Job Location | Bangalore |
| Eligible Batches | 2024, 2025 & 2026 |
Eligibility Criteria
- Candidates can apply if they have up to 0-3 years of experience or are freshers.
- A good knowledge of business procedures.
- Excellent written and verbal communication skills.
- Fundamentals of computer and some typing speed.
- Flexibility with work hours and/or night shift.
Job Responsibilities
An Analyst will assist mortgage operations to process customer information, keep business records, prepare reports and communicate with the international clients. You'll also help to improve things around the office and maintain accuracy and efficiency in your daily work.
This position provides excellent exposure to international banking, mortgage processing and business processes that are customer-focused.
Key Responsibilities
- Perform various tasks in the mortgage lifecycle process.
- Ensure that customer information is correct and entered into the system.
- Data Entry, Data Validation, Business Record Management.
- Interact with foreign customers via telephone and email.
- Create operational reports on MS Excel.
- Identify and resolve process related problems and enhance operational quality.
- Facilitate quality improvement efforts.
- Complete more than one task and/or meet productivity goals.
- Train and development of new members as needed.
- Conform to company procedures and quality requirements.
Required Technical Skills
- Mortgage Life Cycle and Business Process Management (BPM)
- Banking Operations and Customer Service; Banking Operations and Customer Service.
- Microsoft Excel, Word and Office.
- Data Entry, Validating and Report Preparation.
- Data Management and Data Analysis
- Analytical thinking and logical reasoning.
- The ability to solve problems and pay close attention to detail.
- Understands appropriate e-mail etiquette and how to communicate with clients.
- Teamwork and Multitasking
- Ability to manage time and focus on customers.
Why Join the Company?
Firstsource is a great platform for a graduate to kick start his/her career in the BPM and BFSI industry. Structured training for employees, exposure to international clients, and development into leadership and specialised work operational positions.
There are several reasons to join Firstsource:
- Opportunity to work with global banking clients.
- Training and skills for professionals.
- Promising job prospects.
- Contact with mortgage and financial processes.
- Positive and inclusive workplace.
- Performance-based career progression.
Apply the Company
| Company | Firstsource Solutions Limited |
| Role | Analyst |
| Location | Bengaluru |
| Experience | 0–3 Years |
| Company | Zowork |
| Role | Associate Software Engineer |
| Location | Bengaluru |
| Experience | 0–2 Years |
| Company | Guidehouse |
| Role | Data Analyst |
| Location | Chennai, Trivandrum, India |
| Experience | 1+ Years |
Benefits
- Competitive salary package.
- Performance-based incentives.
- Health & Medical insurance.
- Compensation for leave and holidays.
- Professional training programs.
- Career advancement opportunities.
- International client exposure.
- Employee wellness initiatives.
Tips Before Applying
Prior to applying, refresh the fundamentals of mortgages, banking procedures, and business procedures. Improve your ability in MS Excel with the use of Pivot Tables, VLOOKUP and XLOOKUP and Data Analysis functions. Enhance your oral English proficiency, email writing and client communication skills, which are crucial for the position.
Engage in logical reasoning, typing and data interpretation exercises. If you have done some internships, can present some academic projects or customer service activities, be prepared to present them confidently during the interview. Good time management, multitasking and attention to detail will increase your odds of success.
Conclusion
The Firstsource Careers 2026 recruitment for Analyst is a great opportunity for freshers and early career professionals looking at taking a career in Business Process Management, Mortgage Operations, and Banking Services. Structured training, foreign client exposure, and ample career advancement opportunities provide a strong foundation for long-term career development at Firstsource. The students who have qualified for the 2024, 2025 and 2026 batches are advised to read the conditions carefully and submit their applications through the official website of Firstsource Careers.
